Find answers to common questions about our products, services, and policies.
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Frequently Asked Questions
Find answers to common questions about RS100Shop,
our products, orders, shipping, returns, and more.
Orders & Products
You can browse our products, select the item
you want, add it to your cart, and proceed to
checkout. Follow the checkout instructions to
complete your order.
If you have an order number, you can contact us
with your order details and our team can help
you with the latest available update.
If you need to change or cancel an order,
contact us as soon as possible. We will try
to assist you before the order is processed
or shipped.
We make every effort to display our products
as accurately as possible. However, slight
differences in color or appearance may occur
depending on lighting and your screen settings.
Shipping & Delivery
We deliver orders across Pakistan. Delivery
availability may vary depending on your
location.
Delivery times can vary depending on your
location and order processing. Please check
the shipping information provided at checkout
or contact us for more details.
If tracking information is available for your
order, it will be provided when your order has
been shipped. You can also contact us for help
with your shipment.
Please contact us as soon as possible with your
order number and clear photos of the damaged
item and packaging so we can review the issue.
Payments
Available payment methods are displayed during
checkout. Payment options may vary depending
on your location and current store settings.
If Cash on Delivery is available for your
location, it will appear as a payment option
during checkout.
Returns & Exchanges
Returns are subject to our return policy.
Please review the applicable conditions and
contact us if you need help with a return.
Exchanges may be available depending on the
item and circumstances. Please contact us
before sending anything back so we can guide
you through the process.
Jewelry Care
To help keep your jewelry looking its best,
avoid prolonged contact with water, perfumes,
lotions, and harsh chemicals. Store your pieces
in a clean, dry place when not in use.
We recommend removing jewelry before showering,
swimming, or exercising to help maintain its
appearance and finish.
Still Have Questions?
Didn't find the answer you were looking for?
Our team is happy to help.